1. How does the program define a successful submission?
You might wonder what we consider a successful submission. Most of the
search engines and directories react differently from one another. Some automatically add your page immediately when you submit it, some e-mail you a notification message, some put your submission data in a 'New Submission' queue, which may take from a day to a few weeks to be added - if ever. some engines may request some speical conditions for adding your data to their site, if your web site does not match their requestments, even the submission process is sucessfully, but your web site will still goes into nowhere.

Dynamic Submission 2000 defines a successful submission as, if it connected to the search engine or directory, and if the submission data was sent successfully and receive a positive response code from the engine, then it is considered a successfull submission. However, In other hand, if Dynamic Submission 2000 cannot connect to the site, or the site returns an error message(or code) to Dynamic Submission 2000, it is considered a Failed Submission.

2. Why Submission Fail?
There are many reasons an engine submission might fail. It doesn't necessarily mean that the engine or directory is dead. Here are some possible reasons:

• Connection timeout - Timeout while attempting connection with Server. Perhaps the connection at the engine is bogged down, or there are too many users on the site at the moment.
• Solution:    change your timeout setting to a higher value.
• Submission timeout - Submission query has been sent but timed out waiting for server to respond.
• Solution:    change your timeout setting to a higher value.
• Fail to connect to site - Perhaps the site is temporarily down,
  or there is a problem somewhere between you and the site at the time you
  submitting. Just try again at another time.
• Fail submission - Perhaps the submission script or data format is changed by the site owner, and returns a error submission code.
• Site Moved or closed - Because change is constant, the site owner change their addresses regularly, or the site is not longer there. so that Dynamic

Submission 2000 cannot connect to it. Plese inform to Dynamic Software
if you think the engine is dead.

Because change is constant, we keep update our engine submission data files
regularly. However, If you keep gettting higher failed submission rate
more than a few days, please updated the engine data files by click on
the "File/Update Engine Data File" menu item and try again.
If you have tried it several times over the course of a week,
please let us know using the 'Dead Engine' report on our web site and we will
check it out or remove it from our index.

3. How many Search Engines will Submission 2000 post my Web site details to ?
The demo version of Dynamic Submission 2000 will submit to a random selection of 10 Search Engines, and will remain functional for 30 days. After this period you need to register your software. You will then be able to submit to nearly 600 Engines, and all program features are then fully enabled.

4. When I try to register I get an error message saying that my registration code is invalid.
If you receive a message informing you that your register code is either invalid, or cannot be verified, please take the following steps before contacting our technical support section.

• Check your register code is entered correctly with no spaces.
  
• Try to obtain a connection to the Submission 2000 server. Although our

server is active over 99% of the time, occasionally it may go down, or we could be updating the database. Make sure you have a valid internet connection before pressing the 'submit' button.

5. How do you select suitable Search Engines for the program ?
We add sites on an recommendation basis. If there is a site you would like to see added to Submission 2000 then let us know using our feedback form.

6. Are you going to release a version of Submission 2000 for the Mac computer ?
No, we have no immediate plans to launch a Mac version of Submission 2000. However a Windows 95 emulation program called 'SoftWindow' for Mac exists. This software will allow a Mac user to run any 'pc' based application on a Mac machine.

7. Why doesn't Submission 2000 successfully submit to all the sites I have selected ?
Dynamic Submission 2000 has a built in time-out feature to stop it 'hanging around' for a reply from engines that are simply too busy to process your submission, or are off-line or not accepting submissions at the time you made your submission.

Try the site next time you use Submission 2000. If you find the site is not responding or 'hanging' on a regular basis please let us know so that we can check the site concerned.

8. How often do I need to update my Engine Data file ?
We recommend that you update your Search Engine data immediately after program installation and thereafter at two week intervals. Update your Data by clicking on 'File' and then 'Update Engine Data' from the main program screen.

9. When I use the program it seems to work for a number of sites (usually around 200) and then it just stops at certain search engines. I have to click 'pause' and then 'continue' to resume submissions. Any ideas?
Nothing works perfectly on the Internet ! Occasionally net traffic can be extremely heavy or the connection to a particular Search Engine's server may be too slow or not responding. Engines can also change their submission scripts without warning - although we check these on a regular basis and update our 'engine database' as necessary. For these reasons we cannot guarantee that all submissions will be done 100% automatically.

Normally, these problems only occur when internet connections are too slow and when traffic is too heavy. You need to find the best time for your submission. When this problem happens to you, simply click on the 'Pause' button and then 'Continue', or just click the 'Skip' button to move to the next one. If the 'Pause' or 'Skip' button does not work, just close the program and re-start your submission, deleting any previously submitted engines before proceeding.

10. I have problem to update the engine data file from the program, it connect to the the web server and then it just sits there and does nothing ?
If you were having problem to update the engine data file from the program, please simply click here to download the engine data installation program "ds2eng.exe" and double click on the file "ds2eng.exe" to install the engine data file to your PC, then start the Submission 2000.

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